Effective Date: 22nd Feb 2025

 

Welcome to XDCAI.org (“Platform”), operated by Neural Nexus LLC (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our services, including our AI agent creation tools, decentralized governance, tokenization processes, and marketplace functions. By accessing or using the Platform, you agree to the terms outlined in this Privacy Policy.

1. Introduction

XDCAI is a cutting-edge platform that combines the power of blockchain technology on the XDC chain with advanced generative artificial intelligence. Our mission is to empower digital creators, developers, and communities through decentralized innovation and tokenized AI agents. In doing so, we recognize the importance of safeguarding your privacy. This Privacy Policy outlines our practices regarding data collection, usage, and protection, ensuring transparency and accountability in our operations.

2. Information We Collect

2.1. Personal Information You Provide

• Registration and Account Details: When you register for an account or participate in token sales, we may collect your name, email address, wallet address, and other contact information.
• Transaction and Governance Data: During interactions on our platform—such as token purchases, AI agent creation, and voting in decentralized governance—information related to your blockchain transactions (e.g., wallet addresses and transaction hashes) is recorded.
• Support and Feedback: If you contact our support team or provide feedback, we may collect the information you submit to help us respond to your inquiry or improve our services.
  
  

2.2. Information Automatically Collected

• Usage Data: We automatically collect data on how you interact with the Platform, including pages visited, features used, and system logs.
• Technical Data: This may include your IP address, browser type, device information, and operating system, which helps us maintain and optimize the performance and security of our services.
  
  

2.3. Data Related to AI and Blockchain

• AI Agent Data: When you create or interact with AI agents, certain non-personal data (such as configuration settings, usage patterns, and generated outputs) may be recorded to improve our AI models and user experience.
• Blockchain Records: The XDC blockchain is used to record critical transaction data, ownership records, and tokenization details. This information is inherently public and immutable; however, it does not typically include additional personal identifiers beyond what you voluntarily provide.
  
  

3. How We Use Your Information

We use the collected information for several purposes, including to:

• Provide and Improve Services: Facilitate your use of the XDCAI platform, including AI agent creation, token transactions, and participation in governance.
• Process Transactions: Execute and verify blockchain transactions, token sales, and governance votes securely and transparently.
• Enhance Security: Monitor and safeguard the Platform against unauthorized access, fraud, and other security threats.
• Communicate with You: Send transactional communications, service updates, security alerts, and, where appropriate, marketing information (subject to your consent).
• Develop New Features: Analyze user interactions and aggregated data to refine our services and inform future innovations within the ecosystem.
  
  

4. How We Share Your Information

We are committed to protecting your privacy and do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating the Platform (e.g., hosting, security, and payment processing), subject to confidentiality agreements.
• Legal Requirements: When required by law, regulation, or legal process, or to protect our rights, property, or safety, or that of our users or others.
• Business Transfers: In connection with any merger, acquisition, or sale of assets, where the receiving party agrees to uphold the privacy practices described in this Privacy Policy.

Note: The section on third-party analytics and advertising is currently omitted. We will provide details on this aspect once we determine the specific tools and platforms to be used.

5. Data Storage and Security

• Security Measures: We implement industry-standard security practices, including encryption, secure socket layers (SSL), and access controls, to protect your data from unauthorized access, alteration, or disclosure.
• Data Storage: Your personal information is stored on secure servers and, where applicable, integrated with blockchain technology for immutable record-keeping. Off-chain data storage solutions (such as decentralized storage networks) are employed for large datasets while maintaining high levels of security.
• Risk Acknowledgment: While we take extensive measures to safeguard your information, no security system is completely infallible. You acknowledge and accept that absolute security cannot be guaranteed.
  
  

6. Your Data Rights and Choices

• Access and Correction: You have the right to access and correct any personal information we hold about you.
• Deletion: Subject to applicable laws and our operational requirements, you may request the deletion of your personal data.
• Opt-Out: You may opt out of receiving non-essential communications from us by following the instructions provided in our emails or by contacting us directly.
• How to Contact: To exercise your rights or for any privacy-related inquiries, please contact us using the information provided in the “Contact Us” section below.
  
  

7. International Data Transfers

Your information may be transferred to and maintained on servers located in jurisdictions outside of your country of residence. We take appropriate safeguards to ensure that your data is adequately protected during such transfers.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. The retention period may vary based on the nature of the data and our operational requirements.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us via the livechat widget. 

By using this Platform, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. Your continued use of our services indicates your acceptance of any updates or changes to this policy.